I love my Echo Spot, but there’s only a few things I regularly do with it via voice commands. It mostly boils down to controlling my smart lamps, playing music, and adding stuff to my shopping lists. Super convenient for these things, but with others I struggle to remember what I’m supposed to say to make something happen or if I even have a skill that does something.

There’s a huge rush to push things onto voice assistants since Amazon makes it particularly easy to do. I think it’s much like having a splash page on a website, just because you can do it does it mean you should?

Currently, services arenas are rushing to jump on the VUI bandwagon — from education to healthcare to banks. But can and should everything be supported by voice?