Hospitality

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Nice overview of the OCEAN project. The platform my team has created makes a great segue into OCEAN.

Princess is the perfect choice to first receive the technology as it really is a natural evolution of its award-winning Princess@Sea mobile app, which continues to be offered fleet-wide as the new rollout will surely eventually supersede it. After Regal Princess, Royal Princess and Caribbean Princess will be next to feature Ocean Medallion in early 2018.

Very proud of what my team has been able to accomplish with the platform that we rolled out across the princess fleet over the past couple years.  More great things to come!

After first demoing the app and speaking directly with Nate Craddock, project lead for guest experience applications, it’s a treat to see that Princess Cruises’ ace Princess@Sea mobile app has recently won a well deserved 2016 Acquia Engage Award.

Also liked this bit quite a bit as it is exactly what we have been working toward.

From my own personal experience using the app, I can attest that it is indeed user-friendly and marks one of the best cruise line endeavors for digitizing and bettering the guest experience, one that is a model that more should mimic. 

Short write up on all the initiatives going on in seagoing hospitality.  Of course I'm adding a quote from myself :D

But Wi-Fi isn't the only way to get online. Princess Cruise Lines has recently deployed an app to its entire fleet of 17 ships so passengers can communicate with each other on board for free—a boon on a ship that is a thousand feet long. The Princess app includes menus, an option for rating on-board restaurants, and real-time information updates on excursions and events on the ship, said Nate Craddock, project lead for guest experience applications for Princess Cruise Lines.